Click on Forgot Your Password link that is located on the home page of the auction site under the log-in box and follow instructions. If you need further assistance please call us toll free at 866-311-9806. You may change your password by clicking on your My Account tab that is located in your Control Panel.
if you forgot your username or call our customer support team directly at 866-311-9806. You can also go to the home page of the auction site and click Forgot your Username.
Your username will appear as you place bids. Once an account is created, you will be unable to delete the account or change the username. All other account information can be updated by calling 866-311-9806 or by going to your control panel.